Privacy Policy
At Apex Locksmith, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information:
When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and location. This information is necessary to provide you with our locksmith services, including emergency assistance, quotes, and scheduling.
b. Non-Personal Information:
We also collect non-personal information, such as your IP address, browser type, and access times. This data helps us improve our website’s functionality and enhance your user experience.
2. How We Use Your Information
a. Service Delivery:
We use the personal information you provide to deliver our locksmith services, respond to your inquiries, and fulfill your requests efficiently.
b. Communication:
We may use your contact details to send you important updates, service confirmations, and promotional offers. You can opt out of marketing communications at any time by following the unsubscribe instructions included in the emails.
c. Website Improvement:
The non-personal information we collect helps us analyze website traffic and usage patterns, allowing us to improve our website’s design and functionality.
3. Sharing Your Information
a. Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT support. These providers are obligated to protect your information and only use it for the purposes outlined in this policy.
b. Legal Requirements:
We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information that we hold. If you would like to exercise these rights or have any questions about how we handle your data, please contact us at contact@Apexlocksmith.ca.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Apex Locksmith
21 King St W 5th Floor, Hamilton, ON L8P 4W7
Phone: +1 (437) 246-1317
Email: contact@Apexlocksmith.ca